129,158 is how many minutes SJIF&R responders have been on active calls in the past year. 43 of your island neighbors contributed to that total, answering your requests for assistance 1,016 times.
12 more served the community by leading public education, filling air bottles on fire scenes, maintaining critical life safety equipment, and much more.
By collecting and analyzing data—whether from emergency calls, internal trainings, or public education events—we can hold ourselves accountable for providing the highest quality of professional emergency services. Data shows us where we can be faster or more cost-effective. It can show what is working well, what isn’t, what is changing over time, and how effective intentional changes have been in meeting specific goals.
We’ve always collected data about calls—when they start, call types, who showed up, etc.—and that information has led us to make some significant changes throughout the department. Analyzing data moved SJIF&R to a 24/7 response model and led us to adjust marine assets to speed up deployment by more than 50%. Following the data helps inform decisions to improve services and do so within our budget. An example is the developing plan for additional on-call responders to deploy from Roche Harbor during the summer months.
Today, we’re making available a set of statistics on our website that can help you better understand what SJIF&R is doing for our community.
I want to call attention to two notable metrics:
It’s important to understand a few key points regarding this data:
We are proud of these numbers, but data is not the be-all and end-all. It is an important tool, but just one of a handful we use to see how we’re doing and where we can improve. Your thoughts and comments are always welcome.